Whether it's a slow drip that finally gave out or a sudden flood at midnight, Only residents call one number and get a real answer. Hirex Water Damage keeps Flood Damage Cleanup crews and equipment staged inside Only so a technician can be at your door quickly.
Hirex Water Damage didn't start as a franchise looking for a new zip code to expand into — it started because Only homeowners kept describing the same frustrating experience: a national hotline, a long hold, and a subcontractor nobody vetted. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Our lead technicians hold IICRC water restoration certification and have worked jobs ranging from a single soaked bedroom to a fully flooded commercial floor, which is why Flood Damage Cleanup in Only is treated as a specialty, not a side offering. You're protected from the moment our truck reaches your Only address, thanks to full coverage and proper Only, TN licensing.
Because our gear is staged locally rather than shipped in, Only response times run well ahead of a typical national franchise.
Anyone in Only who's had a mid-night plumbing failure knows that every extra minute of standing water means more material soaked through. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
We also invest in ongoing technician training, since restoration methods and equipment keep evolving and a Only crew running outdated techniques does the property a disservice.
Not every water problem looks dramatic — some of the costliest Only repairs began as a barely-noticeable issue. Here's what tells our team a Only property needs a professional look rather than a mop and a fan:
If you're nodding along, get ahead of it now — our Only dispatcher will tell you honestly whether it's urgent or something we can schedule.
From a single flooded closet to a three-story commercial building, our Only crews scale the response to match the actual damage. Every service below reflects a specific piece of equipment or protocol, not just a marketing category.
Our Only units carry truck-mount extraction pumps that pull standing water out fast, cutting exposure time from days to hours. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Our drying plans rely on moisture meters and thermal imaging to target air movers exactly where hidden Only moisture is trapped, with daily logs so you can watch the numbers improve.
For Only families, our scope covers flood-cut work, subfloor evaluation, and packing out belongings that can be cleaned and restored, with photo documentation at every stage for your insurance file.
Only businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage — a flooded lobby or a leaking unit above tenants has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Only crews are trained for that exact protocol.
We treat affected materials during every Only job specifically to lower mold risk, and flag anything that needs deeper remediation.
We quote every Only job before equipment gets plugged in, so there's no surprise charge buried in the final invoice.
Local staging inside Only typically puts a tech at your door quickly, not after a long drive across the region.
We document every Only job with photos and moisture logs and can speak directly with your adjuster.
We don't call a Only job finished until the meter agrees, and if it doesn't, we return at no additional cost.
Tell our Only dispatcher what's happening — a few quick questions get the right equipment on the first trip.
The closest available Only technician is routed to you with equipment staged and ready.
We extract immediately, followed by a moisture survey that tells us precisely where Only drying equipment needs to go.
Daily moisture checks continue on every Only job until each material reads dry, and you get a full report at the end.
We measure moisture with instruments, not guesswork, and won't sign off on a Only job until readings match the dry standard for the materials involved. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
We put the guarantee directly on the work order for every Only job, in writing. If a follow-up visit is ever needed, we send a technician familiar with the original job whenever scheduling allows, so you're not re-explaining the situation to someone new.
Trust matters, but in restoration work, documented moisture readings matter more, and that's what our Only guarantee is built on.
"We had standing water from a burst water heater and the technician arrived before I finished mopping the entryway." — Renata H.
"They handled every conversation with our adjuster directly. I never had to translate restoration jargon myself." — Marcus D.
"The daily drying logs actually made sense — I could watch the moisture numbers drop each day until it was done." — Priya K.
"A supply line failure flooded our kitchen and this crew had us back open faster than we expected." — Aaron F.
"Sewage backup is not a fun call to make, but the crew was calm and explained the whole containment process clearly." — Lena V.
"Final bill matched the estimate to the dollar, which felt rare in this industry." — Sam T.
Because equipment is staged inside Only, most calls see a technician on-site within 60 to 90 minutes.
Upfront, written pricing is standard on every Only job, never an afterthought.
Emergency extraction, structural drying, and sewage cleanup are all available 24/7 for Only properties.
Direct adjuster communication is standard, and we'll send documentation formatted for a Only insurance claim.
We rely on moisture meters and psychrometric data, not a guess, before signing off on a Only job.
We regularly handle sewage backups in Only using full containment and EPA-registered products.
If it's safe, shut off the water source, move valuables away from the affected area, and avoid standing water near outlets.
Commercial response is a regular part of our Only work — restaurants and multi-unit buildings included.
Drying time varies by material and how fast extraction started, but 3-5 days is typical for most Only jobs.
Quick extraction and drying significantly lowers mold risk since spores need sustained moisture to take hold.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no charge.
We cover Only and the surrounding zip codes listed below, plus nearby communities throughout Only, TN.
You don't have to stay on-site the entire time equipment is running, though we do need periodic access for moisture checks.
Beyond Only itself, coverage extends across nearby zip codes, with additional Only, TN crews available for large-scale or commercial losses. If your address falls inside or near Only, a Hirex Water Damage crew can typically respond the same day.
We've worked enough Only properties across different neighborhoods to recognize patterns specific to certain building eras and construction types.
— Embedded service-area map for Only, Only, TNCall now and speak with a real Only dispatcher, not a national call center.
Call +1-844-578-1604