Whether it's a slow drip that finally gave out or a sudden flood at midnight, Only residents call one number and get a real answer. Hirex Water Damage keeps Structural Drying crews and equipment staged inside Only so a technician can be at your door quickly.
Plenty of Only families have dialed a big national number and waited through hold music before a random contractor showed up hours later, and Hirex Water Damage exists specifically to fix that pattern. Every technician you'll meet is a direct Hirex Water Damage employee, not a subcontractor pulled from an app.
Our lead technicians hold IICRC water restoration certification and have worked jobs ranging from a single soaked bedroom to a fully flooded commercial floor, which is why Structural Drying in Only is treated as a specialty, not a side offering. We carry full liability coverage and hold active licensing to operate throughout Only, TN.
Local equipment staging is the difference between a 45-minute arrival and a next-morning one for Only calls.
Ask any Only property manager who's dealt with an overnight pipe failure and they'll tell you the real cost isn't the leak itself — it's how long standing water sits before someone with the right equipment shows up. That gap between a fast, equipped response and a slow, improvised one is exactly what Hirex Water Damage was built to close.
Our Only technicians go through regular continuing education, because a method that was standard five years ago may not be the best option today.
The Only jobs that end up gutting a room almost always started quiet, not with a flood. Here's what tells our team a Only property needs a professional look rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our Only line and we'll give you a straight answer on urgency.
Whether it's a small residential leak or a large commercial loss, our Only teams size the crew and equipment to fit. We list these as distinct services because each genuinely requires different tools and training, not interchangeable labor.
Our Only units carry truck-mount extraction pumps that pull standing water out fast, cutting exposure time from days to hours. Moisture mapping follows every extraction so we know which materials are still holding water once the visible flooding is gone.
Once extraction wraps, commercial air movers and LGR dehumidifiers go to work based on psychrometric readings, not a flat per-room count, with daily logs so you can watch the numbers improve.
On the residential side in Only, we handle the flood cut, subfloor checks, and content pack-out so the home is ready for rebuild, with photo documentation at every stage for your insurance file.
For commercial Only accounts, we assign a lead, run crews outside normal hours to limit downtime, and size equipment to the actual footprint — a flooded lobby or a leaking unit above tenants has to move fast.
When a Only job involves sewage backup, our team suits up fully, applies EPA-registered antimicrobials, and disposes of porous materials that can't be saved.
We treat affected materials during every Only job specifically to lower mold risk, and flag anything that needs deeper remediation.
You'll see a written estimate before any equipment runs on your Only property, not a mystery total after the fact.
Because equipment is staged inside Only, most calls see a technician on-site in under an hour.
Our paperwork is built to match what Only, TN adjusters expect, so you're not stuck translating restoration jargon.
If moisture readings aren't where they should be at the end of a Only job, we come back and keep drying at no extra charge.
Tell our Only dispatcher what's happening — a few quick questions get the right equipment on the first trip.
Our nearest available Only crew is dispatched immediately with truck-mount gear on board.
We extract immediately, followed by a moisture survey that tells us precisely where Only drying equipment needs to go.
Daily moisture checks continue on every Only job until each material reads dry, and you get a full report at the end.
Every Only job closes based on instrument readings, not a visual check, and we won't call it finished until the numbers say so. If a callback within 30 days shows lingering moisture from the same loss, we return and correct it at no additional charge.
That commitment is written into every Only work order we issue, not just mentioned in a sales pitch. A repeat visit under this guarantee means picking up exactly where the last one left off, not starting from scratch.
Trust matters, but in restoration work, documented moisture readings matter more, and that's what our Only guarantee is built on.
"Water heater blew close to midnight and the Hirex Water Damage crew had extraction gear running before 1am. Genuinely fast." — Renata H.
"Our claim moved fast because they sent the adjuster photos and moisture logs without us having to chase anything." — Marcus D.
"They showed me the moisture readings so I wasn't just trusting a stranger's word the house was dry." — Priya K.
"Our restaurant kitchen flooded from a line break and they had us reopened in three days flat." — Aaron F.
"They walked me through the PPE and containment steps for our sewage backup without making it feel like a bigger disaster." — Lena V.
"The final invoice matched the original quote exactly — no surprise line items." — Sam T.
Local staging typically gets a Only technician on-site inside an hour or two depending on traffic.
Yes — every Only job gets a written estimate before equipment is turned on, walked through line by line.
Our Only on-call rotation covers extraction, drying, and blackwater response any hour of the day.
Yes, we document everything with photos and moisture readings and can speak directly with your adjuster.
Dryness is confirmed with instrument readings against a documented standard, not by feel.
Blackwater response is a core part of what our Only team does, not something we sub out.
Turn off the water supply if reachable, keep people and pets out of the flooded area, and skip running electronics nearby.
We scale crews and equipment for commercial Only accounts and assign a dedicated project lead beyond a single unit.
Typical drying runs 3-5 days for a Only home, though a job left unaddressed longer can take more time.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture to establish.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no charge.
We cover Only and the surrounding zip codes listed below, plus nearby communities throughout Only, TN.
Not necessarily — many Only customers arrange access for our daily check-ins while they're at work, and we coordinate scheduling around that.
Our Only dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Only, TN for larger losses. If your address falls inside or near Only, a Hirex Water Damage crew can typically respond the same day.
Local familiarity helps, since Only's building stock varies enough by neighborhood that a one-size approach to diagnostics doesn't always fit.
— Embedded service-area map for Only, Only, TNCall now and speak with a real Only dispatcher, not a national call center.
Call +1-844-578-1604